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Nanawall Multipoint Lock Cylinders Don’t Use Normal Pins

Before considering getting a “Nanawall” installed here are some pitfalls for you to consider. TLDR: use SFIC pins or reuse the bottom pins in a different configuration.

The Nanawall appears to be a well constructed door, my issues are with the lock cylinder itself. The main problems with this lock cylinder are that it is an odd size so replacement will be difficult and that it doesn’t use standard .115″ diameter pins. That means when you call some poor sap like me out to rekey it we will have a real headache trying to get regular pins into it.

Locksmiths are used to problems with pinning up profile or euro cylinders as they are variously called. CES cylinders use different depths despite using the Schlage SC1 key. If you are lucky there are threaded caps for each chamber so that you more easily rekey them but it is still more laborious than some other lock cylinders. If you aren’t lucky then you have to take the profile cylinder apart with a special follower that most North American locksmiths won’t have or know how to use.

Enter the Nanawall profile cylinder. It does have the threaded caps. The factory pins come out easily enough. When you put a .115″ pin in it will go through the top of the cylinder but get stuck in the plug. Then you will spend maybe 30-45 minutes trying to get that pin out of there by eventually dismantling the cylinder to get the plug out. Then you will discover that the pin holes are drilled too small for normal pins. SFIC pins will work but this is a hack, it means that you will have to use a lot of extra top pins to build up the pin stack making the lock less secure. I would also like to say that it is very obnoxious of this manufacturer to use a cylinder whose bible is drilled for .115″ pins but whose plug is not. It will earn the ire of locksmiths everywhere!

Replacing this bastardization of a lock cylinder is not cheap or straightforward. In North America the profile cylinders available to us are shorter than those in the Nanawall. They wouldn’t work. Both GMS and Ilco make these and Ilco has two lengths but neither are long enough. Ilco is willing to custom make them for a price. If you want to buy a $200 profile cylinder Ilco will do it for you. Abloy will also make custom profile cylinders for the Protec2 but those are well over $500 each!

To sum it up unless you’re cool with keeping the keys that come with a Nanawall and using those in perpetuity or spending a ton of money in the future, steer clear! If I was going to rekey that house again knowing what I know now I would keep the bottom pins from the nanawall and rearrange them in a different order and codecut a key for that configuration to rekey the rest of the house with. That’s a workaround. It shouldn’t be necessary though, using .115″ pins should be an easy thing to design a modern lock cylinder around.

Interlock multipoint sliding door locks

Sliding door locks are notoriously crappy. Usually it is just one little hook holding the door shut and customers think that hook is going to keep them safe. Well I’m here to tell you that it won’t. Aside from the obvious shattering of the entire door a large screwdriver can pry the door away from the strike. The whole thing is screwed into vinyl usually and it is much less secure than probably every other door in your house.

Enter the Interlock sliding glass door lock. It has two hooks and two vertical rods to keep the door shut. This is ten times better than a regular cheap one hook lock from the hardware store. Unfortunately it is also a pain to replace these and you will have to replace them because despite its good design there are numerous failure points.

I made this video so that you don’t have to call Intertek. I’m not responsible for what you do.

This lock uses a cheesy little pinion gear made out of powdered metal. When everything is lined up it will work great but as soon as you get a meathead trying to use that door they will try to force the lock to work even if the vertical rods aren’t lined up with the holes that they are supposed to go into. The meathead may not be aware that there are even vertical rods so we can’t be too harsh with them, for they are used to the lower quality and more forgiving sliding point locks found more commonly in the USA.

I called interlock usa to ask them exactly how one gets their lock out. The receptionist forwarded my call to “tech support” to whom I explained my problem at which point the asshole promptly hung up on me. I immediately called the receptionist back who apologized for patching me in to their computer guy. She then suggested I call some third party company for tech support called GH2 Industries. That company cannot receive incoming calls according to the text message they sent me after I called.

This isn’t my first runaround with Intertek, I’ve spent thankless hours trying to get Intertek USA to support or at the very least point me to replacement parts. I’ve gotten literally nowhere with Intertek so at this point I gave up and decided to start prying the door apart. It came apart fairly quickly.

It turns out that this is probably the way you are supposed to replace this lock anyway. I think they probably would tell you to take the door out of the track so that you can unscrew the top guide for the vertical rod but I just bent the rod and pulled it out, it worked fine after reassembly. So just pry the edge off the side of the door the lock’s hooks come out of, then pull the top rod out, then pry the lock out of the door and disconnect the bottom rod.

Install the bottom rod back into the new lock, push the lock into the door, and reconnect the top rod. You might have to reconnect the top rod before pushing it into the top guide at the top of the door.

I recommend checking to see if the lock works properly at this point. Obviously the door has to be positioned over the holes in the threshold and ceiling or the lock will jam. Turn the square hub in the lock with a screwdriver and make sure it works before reattaching the trim and snapping the edge of the vinyl door back on. When reattaching the trim make sure that the pinion doesn’t have broken teeth facing the teeth in the handleset or it won’t work. You can rotate the pinion ninety degrees for fresh teeth.

At this point you should have a working door. Tell everybody how to use it before they break it again. Don’t let drunks or idiots or drunk idiots use this door. Though secure when locked it is easy to break while locking it. Good luck…

Key Codes and How to Use Them

Key codes are a big part of my day and simplifying it. They can also save the customer a ton of time and money! When I rekey a house or business I always tell the owner the bitting for their new keys if they are interested. With this information you can always get a key made whether you have a key or not. You’ll never be locked out for long. You must guard these numbers for this reason. Anybody can get a key made if they have the bitting, whether it’s the key to your property or not.

A key code is an alphanumeric code that is sometimes seen printed on a key or lock or both. It can either be numbers directly corresponding to the factory depths of the key (the cuts), or it could be a code used to obfuscate the cuts and to get the cuts one must either call the manufacturer or consult a code database like BlackHawk.

That’s how I go about it at least. Things are a little different for the end user. If you have the key code you can simply order replacement keys from the manufacturer or websites like easykeys.com. This is usually pretty inexpensive and could be faster than scheduling an appointment with me two weeks in advance. You can also take the key code in to a brick and mortar locksmith shop and have them cut the key by code. No need to pay for a mobile locksmith service if you have a brick and mortar store staffed by competent locksmiths offering this service in your area.

Sometimes cutting the key by code doesn’t work. If the lock is damaged or corroded it is possible that no key at all will work. Somebody may have taken the lock apart and changed the wafers or pins in them to work with a different key in which case the stamped code would no longer work. In these cases a mobile locksmith such as myself could be the best solution to your problems unless you are able to remove the offending lock cylinder and replace it or bring the lock in to a brick and mortar.

Here is the difference between a code cut key and a really bad copy of a key. In the bottom left you can see some numbers stamped on the key. Those describe how to cut that key.

Here are some common situations people call me when they could solve their issues much more easily:

  • People with Yakima ski racks who lost their keys can go to “Rack and Road” where they have replacement cylinders and keys and the knowledge of how to replace them.
  • People with file cabinets can often order replacement keys by examining the lock face and searching for the alphanumeric code along with the word key on google or go to easykeys.com directly and search there.
  • People with bicycle locks or other types of padlocks can get more keys if they registered their product or if they have the little plastic thing with an alphanumeric code on it that came with the lock.
  • People with vehicles can sometimes get the manufacturer to give them the cuts for their key with proof of ownership and a vin number. A locksmith can usually cut a vehicle key if they are given the physical cuts for the key.

I would much rather people get their keys online than me going out and cutting one on site or having to waste a lot of time explaining how to do this over the phone. I have this tip in numerous places on my website just to avoid interactions like the following with M. Brennan:

120?? Just bought new key on easykeys.com for $8.50, your job is irrelevant nice try buddy. 

On Jul 21, 2022, at 10:49 PM, Maple Leaf Locksmith <bjorn@mapleleaflocksmith.com> wrote:

yes np. cost to make a key is probably $120 total.

Sent from ProtonMail mobile

——– Original Message ——–
On Jul 20, 2022, 07:27, M Brennan < mxxxxxxxxx8@gmail.com> wrote:

Hello,

I bought a locking file cabinet and recently lost the keys, now it is locked shut and I was wondering: could I have it opened? And also, is it possible to have a new lock installed and keys made? Here is the file cabinet. Thank you very much.

Michael

Honestly, what a prick. Odds are his job is much less useful than mine! Don’t be this guy, just go buy the keys online in the first place if you have the key code.

On the Security of Fobs and Codes

Changes have come to the security of the shared front door utilizing keyless locks. For at least ten years people have enjoyed the convenience of keyless entry to their buildings. It is also much cheaper to maintain security of these locks when a fob is lost or somebody moves. Simply delete their credential from the lock and done. Contrast with the keyed entry: when one of the keys is lost the lock must be changed to a new key and new keys distributed to all residents. This can be very expensive for a large building.

So the fob then is a very inexpensive solution in the long term. Building management until now could assume that if the fob was returned at the end of a living arrangement that it could simply be issued to the next resident. This is no longer the case. Many fobs can now be copied. Key kiosks offer this service for $25 or so.

To the naked eye a fob or access card looks the same as any other but inside the credential the hardware varies. Some of them cannot be cloned as easily. That’s important when it comes to new technologies that offer inexpensive methods of cloning fobs illicitly. See this video offered by “The Lockpicking Lawyer” who is selling a tool that can be used to capture the conversation between a fob and reader.

This conversation can then be used to clone the fob. This is scary because in access control systems with logging features fobs are as good as a signature for who went through a door at a certain time. If someone’s fob is cloned then they might get in trouble for whatever nasty business is done after entry is gained with their credential.

The solution to all of this is to not use fobs that can be easily cloned. Rolling codes should be utilized and hopefully two factor authentication as well. This means that somebody presents a fob to the reader and then types in a code or uses a fingerprint reader or some other form of authentication.

If you have a building that uses fobs from ten years ago you probably need to consider updating your access control system’s security to something with rolling codes or iclass cards or something better than fixed code fobs which are the inexpensive $2 fobs most buildings use. I offer Alarm Lock locks that have two factor authenticating capabilities.

Smartkey Locks: So easy to rekey you can do it yourself!

A close-up of a smartkey cylinder
This is a Kwikset Smartkey lock. You can recognize them by the little slot to the left of the keyway when it’s installed right side up. Kwikset locks seem to be statistically more likely to be installed upside down. Baldwin also licenses this technology.

People call me every day to rekey their house for a variety of reasons. Sometimes there are legal issues or concerns for one’s safety and people just want their locks changed regardless of cost. I don’t mind coming out to rekey your smartkey locks but I feel bad charging for it since it is usually really easy to do. I charge half the usual rekey rate to rekey smartkey locks unless there is no working key.

If you want to save $100 or more you should try doing it yourself. Assuming the lock is in good working condition all you need is a smartkey tool or even a sim card tool and a new kwikset (or Baldwin Smartkey) key and you can follow the instructions in the following video:

They don’t always work. Smartkey technology is brilliant and a modern marvel but… There are a lot of reasons kwikset smartkey locks fail:

  • The key must be cut close to manufacturer standards. Kwikset keys that work with smartkey must be cut at five specific places on the key to one of six specific depths at those places. If the key isn’t cut like this it can cause the lock to malfunction permanently. I believe this happens when turning an improperly cut key in the lock which bends the little metal guide pins or the serrations in the wafers they are supposed to mate with.
The 4th guide pin from the left is jacked up. So was one of the six serrations in the wafer but I didn’t think to include it in the picture.
  • The smartkey cylinders have very delicate workings as seen above. If they are exposed to rainwater for several years or people try to lubricate them with WD-40 alternating with graphite they will not rekey properly.
  • The KW1 keyway is looser than a lot of other keyways which makes them a PITA to masterkey. It also means that the key can be put in at an angle instead of straight. If you rekey one of these locks make sure that the key is not on a heavy keyring pulling the head of the key down. To unlock the door you would then have to pull the key down while turning it.
  • Trying to rekey these to a Kwikset key that isn’t cut to Kwikset spec. There are a lot of manufacturers that use the Kw1 keyway but use different spacing and depths. They won’t work well if at all. EZSet uses Weiser depths instead of Kwikset depths. Don’t try to rekey these to any key that isn’t Kwikset. I would recommend only using keys that actually say Kwikset on them to be sure. Then you can make copies from that key.

If you mess something up you can call Kwikset or Baldwin tech support, they will probably warranty your lock depending on how old it is. If they won’t, you have choices. You can replace the Smartkey cylinder with a new one. Kwikset finally started selling Smartkey cylinders compatible with Schlage C keyway locks so you can finally consolidate your keys without replacing the entire lock. There are numerous form factors for their handlesets but the deadbolt cylinders seem to be standardised.

If you want me to fix it for you I’m happy to do so. You can bring the lock to me by appointment or you can pay me a service call to come to your location and fix or replace your cylinder on the spot.

This whole post is pretty diy but if you are interested in how to rekey one of these cylinders without a working key then either buy a rekey cradle or a “better resetter” or watch the following video. I have never invested in a Kwikset Smartkey rekey cradle. I have a better resetter tool but it fell behind some stuff in my van a year ago so this is how I reset smartkey lock cylinders now:

I forgot to mention in the video that the shim is very useful if your working key doesn’t lift all of the wafers up high enough to slide the cover off. If that is the case you can push them out of the way and slide the shim over them.

How to rekey a Kwikset Smartkey cylinder with no working key

There are lots of things that can go wrong doing this and I refuse to accept any responsibility for what happens if you decide to do this. It probably voids your warranty, do it at your own risk. Do it over a surface in case you drop springs or little bits so you can find them again.

The only thing you really need is a screwdriver or other object to remove the c clip and a shim and a key you want to work in the cylinder. Search google for how to get a shim from a dvd package or something.

Next remove the c clip.

Put the key in. (You may be able to skip the next step depending on the cuts of your key.) This moves some little bits out of the way for your shim, slide the shim in between the housing and the little bits that moved out of the way.

When the shim is pushed all the way in there pull the plug out along with your key, it slides out very easily because of some ball bearings. Don’t let those fall out or if they do keep them to put back in later.

Now remove the two halves of the plug as seen in the video. The five sliding objects have to be lined up as in the video. Recombine the two halves and ensure that the smaller half slides back and forth. That means it worked. Now put it back together again and put it in the door.

If it malfunctioned before don’t trust it, it might malfunction again. You can remove malfunctioning sliders and replace them.

Rant: Rekeying locks versus fixing locks

When people ask me to rekey their locks I like to ask them to walk through the house and show the locks to me. I try the locks out to see if there are any blatant issues with them because sometimes you change the key for a lock and the customer gets upset that some problem wasn’t fixed in the course of changing the key. In most cases locks won’t magically get better after changing the key, unless the key or the pins were the problem.

Typical lock problems include strike misalignments or even locks that aren’t installed correctly or worn out parts like old schlage b160 bolts not retracting. If it is easy to fix the installation by repositioning the lock after rekeying it I will do so but if it isn’t I expect to be paid to fix other problems.

An interesting phenomenon I’ve noticed more and more recently is people expecting their locks to defy the laws of physics after I work on them. Recently one gentleman was disappointed that he had to push the door closed to latch it. He would touch it with his finger as lightly as possible and look at me as though I had broken his lock in the course of rekeying it when it didn’t latch. I had to explain to him that there is a spring in the latch and to get the door to shut one has to exert enough force to overcome that of the spring in the springlatch to shut the door.

The interesting thing about this is that the lock was the exact same one an hour before, the guy was just paying more attention to the lock after I had worked on it and expected some kind of behaviour from the lock that wasn’t possible.

Another job I did last week involved warranty parts replacement for a Baldwin deadbolt, the thumbturn’s crush washer needed replacement. A few days later the customer called and complained of “crunchy” feeling in the deadbolt. I never took the deadbolt off the door, the cylinder wasn’t ever repositioned, I just installed a thumbturn. The customer had just been paying more attention to the lock after I worked on it. I watched her fiddle with her key for ten minutes trying to reproduce the crunchy behaviour before informing her that I had other appointments that day. She angrily slammed the door. Not sure what she wanted from me.

While relating this story to my locksmith friends one of them had an even better story, he rekeyed this lady’s house and after he was done, she seemed unable to even use her own locks. She was physically unable to lock her deadbolt with her hand. He demonstrated using two fingers how to lock her deadbolt and watched, flabbergasted, as the customer either feigned ignorance or magically forgot how to use the lock. In a fit of frustration, he left without payment. I told him that I suspect that had been the idea all along. He has 20 years of experience and I know that he left the lock in equal or better shape that he found it in.

Some customers just suck. It’s too bad that there aren’t Yelp reviews for businesses to leave for customers. When I encounter behaviour such as described, I let my locksmith friends know. We put these addresses and phone numbers into our phones to avoid these stressful situations. /rant

Barn Doors and How to Secure Them

Barn doors seem to be all the rage with architects. The only problem is that securing them isn’t very straightforward. Because they slide away from a wall or another barn door or maybe slide next to another barn door without meeting you can’t use a conventional deadbolt or typical hardware from the big box store.

Here’s some ways to secure barn doors:

  • Hasp and padlock – secures the door but only from one side. It isn’t very convenient if somebody wants to unlock the door from either side. There is also the danger that if the hasp is installed on the outside somebody could maliciously lock the hasp while somebody is inside with the door closed and they would be unable to get out.
  • Adams Rite Hookbolt – These are designed to prevent prying the door away from the doorframe. They’re really tough locks. Usually they are used in hollow aluminum doors but I’ve installed them in wooden doors before. It’s a bit of work to mortise out the door for them. They work well in doors at least 1 and 3/4″ thick. They can be locked or unlocked from either side with a key or a thumbturn.
  • The Octopod by Major Manufacturing – locks the door from only one side. The lock is keyed so somebody could only maliciously lock you inside if it was the only exit and they had the key or were able to manipulate the lock with lockpicks or other similar method.
  • Jimmyproof lock – These allow you to lock or unlock the door from either side. They are manufactured by Yale, Medeco, Abloy, and others. They use conventional rim cylinders so they are ideal for thick doors of 3″ or more. The only limit is the length of the screws and tailpiece for your rim cylinder.
This is a before and after picture of a jimmyproof lock installed on an old sliding barn door. Some wood installation was necessary to enable use of this lock. The customer attempted to dislodge the strike and proclaimed the installation to be sturdy.

Ultraloq: Rekey it to Schlage SC1

I don’t take any responsibility for anything that might happen or who might be maimed as a result of your interpretation of these directions which are clearly provided for entertainment only.

Ultraloq deadbolts are starting to become more popular in the residential electronic deadbolt market. They are even being carried at Home Depot. I guess that means they are at least as good as the Defiant brand electronic deadbolt. Not exactly a high bar but back to Ultraloq…

If you want to know it installs pretty easily and seems to work fine for the brief amount of time between me installing it and getting paid and leaving. At this point I’ve only installed a few that didn’t work correctly out of the box for customers (I don’t stock, sell or warranty them). If you have a modern tubular deadbolt that works without pushing or pulling on the door it will probably not be too hard for you to install one of these in its place.

The model I’ve seen comes with a key override and to the untrained eye it uses a schlage key. That’s because the manufacturer bucked convention and used a kwikset key with a schlage head on it. That’s a tad obnoxious, it is going to cause a lot of head scratching all over the world when people ask why their keys that look exactly the same can’t be made to work in their new lock. It would be like labeling shoes as sized for men when they are really size 10 women’s.

On the left is the Ultraloq key with Kwikset milling and on the right is an actual Schlage SC1 key with the same head but obviously different milling.

Many people won’t care and will put the keys that come with it in their desk drawer to be slowly shoved to the back with all of their dried up pens and other assorted flotsam, but for those of you who want or even demand their schlage key work in their new deadbolt, I have the answer for you because I have done it and after a weeklong vacation in AZ I felt unhurried enough to document how to do this for you. Read on, all three of you!

Obviously this lock cylinder will only work with kw1 keys so we’re going to have to replace the cylinder with one that is SC1 compatible. Wait! Before you reach for your 5 gallon bucket of SC1 cylinders, know that the manufacturer made their cylinder a smaller size than regular 99 type or “universal” kik cylinders. You can’t use a normal cylinder without reaming the space for the cylinder out to a larger size. You CAN use an Emtek cylinder or any cylinder made to work in an Emtek deadbolt though as long as it isn’t longer than the original meaning it must be a five pin.

Those malcontents at Emtek are the only large manufacturer to use these smaller stupid cylinders but I’ve done a good business selling better cylinders made by CX5 to fit in them, Medeco also makes cylinders that will work. As a result I have a few Emtek cylinders that will work for this.

The Emtek cylinder slides right in! If you have a tailpiece for an Emtek deadbolt, you’re golden, you can just put the whole thing back together and plug in the batteries and forget all about the nasty details of tailpieces and keyways and other outtakes of my daily struggles.

I usually reuse the tailpiece on the new cylinder when I replace them so I don’t have Emtek tailpieces. The blockheads at Ultraloq copied the format of the Emtek cylinder but decided to move the hole for the spring loaded cap pin 180 degrees to the bottom of the cylinder for some reason which means the timing is off for their weird tailpiece. It will not fit through the deadbolt because of a nubbin they added on.

That upside down T shape accomodates the tailpiece in only one orientation because of the protuberance or nubbin but Emtek deadbolt tailpiece will go in too.

So, you’ll have to cut that nubbin off. I ground it off with my angle grinder, took ten seconds. If you have a bench grinder that would work well too. I suppose you could just file it off. Once the protuberance of delight has been removed from the tailpiece you can reassemble the deadbolt. First some little screws hold on a sort of stop to keep the cylinder from being pushed back. Then a black plastic thing slides over all of it and is also held in place with an exceedingly small screw. I hope after all of that you remembered to rekey the Emtek cylinder to the SC1 key!

I’ve ground the idiot-proofing right off of it!

The point of the stupid protuberance on the tailpiece is to make sure idiots like us don’t try to put the tailpiece through the bolt in the wrong orientation. That would confuse the deadbolt, it would think it was locked when it was unlocked or maybe that the moon landing was faked. Now that we ground that protuberance off, the deadbolt is no longer idiot-proof. You have to put the tailpiece through the bolt horizontally when the bolt is in a retracted state, though at this point the tailpiece is upside down and it should still be horizontal when the bolt is not out.

Cylinder is installed with stop bracket screwed back in
Black plastic shroud is screwed back on and it looks almost like it just came off the assembly line in Shenzhen.

Update: I found replacement screws for screwing in the bracket that holds the cylinder i place. The ones included won’t work with a 6 pin cylinder so you can either grind the back off the bible or you can replace the screws with m2.5 screws.

At this point just follow the rest of the instructions and enjoy using your normal house key on your new electronic deadbolt against all efforts employed by Ultraloq.