I got called out to fix a safe last week. Normally this wouldn’t be newsworthy but this time it was because I was the second safe technician to show up that day. The first one told the customer that they must continue hitting the safe door with a hammer to close it or get it open. They also said that the fix was to buy a new safe even though the problematic one was only a few months old.
The manager on duty told me that my help probably wasn’t necessary, somebody had already come by earlier who instructed them to just hit the safe door with a hammer to both open and close it but when I passed on what the previous tech told the customer, the NSP asked me to check the safe. Turns out the NSP told the last guy to cancel and called me instead, but the last guy came out anyway. I wonder what kind of silliness the last guy committed before?
So I go take a look at the safe and immediately see a small screw wedged into the frame, just where the door should go when closed! Surprise surprise, the safe worked like new without an obstruction.
I don’t know what the moral of the story is, I guess it is that there are people who think they know what they’re doing who actually don’t. It’s experiences like these that make me question what dentists and auto mechanics are telling me. Did I get a good one or a bad one?
