I am a happy owner of my third Veto Propac and still have my last one because it still sort of works but the zipper comes apart which is concerning if you are walking over grass, you might leave a trail of very expensive tools behind you without hearing them fall out!
I took the bag to a local seamstress but after cleaning the zipper with oil she was unable to get it working properly so I thought I might have to ship it in to Veto for zipper replacement. I could probably get them to do it for free because they have a five year warranty but this was my fault stuffing to much stuff in the bag and forcing the zipper closed so it would have been expensive.
Today I needed a grocery backpack for my motorcycle and I saw that bag in the back of the garage and I thought I fix mechanical problems all day, why not fix this one? After realizing the zipper wasn’t forcing the two sides together enough I tried squeezing the back of the zipper together and also the top and bottom together with some pliers. It worked! I squeezed the other side and now I have two Propacs. Now I can have a dedicated one for weekend and afterhours lockouts. I hope this helps somebody out there fix their busted zipper, I know it is a common problem because Veto has a FAQ on their website talking about how to prevent this…but not how to fix it!